Shipping
Shipping is free to the vast majority of Canadian addresses, while a remote shipping fee may apply to some outlying locations depending on the region. To prevent a delay in sending out your shipment, your pillows will be shipped separately from other items in your order.
Returns
Octave Down Alternative Pillows can be returned for a full refund anytime between nights 21 and 120 of your sleep trial. The product must be free from burns, cuts, tears, spots, or stains. Please spot clean if necessary. For more details, refer to our Sleep Trial.
Country of Origin
Octave Down Alternative Pillows are proudly made in Canada.
Warranty
These pillows are backed by a 3-year limited warranty. For more information, see Product Warranty Information.
Certifications
- This product has been independently tested for harmful substances according to STANDARD 100 by OEKO-TEX® (VC025 195667 TESTEX) www.oeko-tex.com/standard100
- The fibre fill in this product has been certified by the Global Recycled Standard (GRS). Scope Certificate Number: CU1041831GRS-2022-00011926